Designing better experiences with artificial intelligence

Delivering proven AI solutions for smarter interactions with your customers and team.

We bring Artificial Intelligence to life.
We bring Artificial Intelligence to life.

The Big Picture.

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The Small Picture.

The Small Picture graphic

Our Picture.

Our Picture graphic

How We Help

We leverage unstructured data and artificial intelligence tools to build solutions that automate processes and transform user experiences.

01

Smart Document Analysis

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Our tool Smart Capture helps businesses automate document-based processes at scale. Built with AI-powered OCR, documents can be accurately categorised with key information extracted in seconds.

Originally built for invoices, medical referrals, and forms, Smart Capture can be configured for any high-volume document that is consistent in layout and quality. This allows your staff to spend less time on data entry and more time on important tasks like assisting customers and patients.

02

Natural Language Search

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Many organisations struggle to provide quick and easy access to information for customers and staff. Smart Search, our natural language search engine, allows people to search in their own words to receive accurate results.

Smart Search is built to enrich large collections of textual data such as product information, policy documents, education material, and databases. Smart Search can also be configured with a custom user interface allowing intuitive, domain-specific search at scale.

03

Chatbots and Virtual Agents

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Our Virtual Agent delivers scalable, engaging experiences across all of your business, transforming how you interact with customers and employees. It offers a conversational self-service experience that can provide answers and take action, saving you valuable time and resources.

You can easily customise your Virtual Agent to provide custom content and product recommendations while always staying on brand. It can be trained to improve over time and if it doesn’t know the answer, it can hand off to a live agent or search for answers from the correct database.

Learn more and see our Intelligent Virtual Agent in action.

04

Classification and Routing

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This solution helps organisations accurately categorise textual data, digitised documents, or images at scale. Once the solution has been trained on your data, it can be used to automatically classify and route information throughout your organisation.

As an example, Intelligent Classification and Routing can capture customer enquiries, which can be via voice, digital (e.g., chat, email, messaging), or social (e.g. Twitter, Facebook) channels. It then applies Natural Language Understanding to automatically route the inquiry to the right person or system based on your customer's intent, context and keywords.

05

AI Opportunity Assessment

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It’s a challenge to know how to get started when there are so many ways organisations can benefit from AI technologies. We give you clarity with our Opportunity Assessment Workshop. It’s customised specifically to your organisation's needs and innovation opportunities with Artificial Intelligence.

To book a solution demo or learn more about the AI Opportunity Assessment get in touch.

Our Latest Work

Who We Work With

From prototypes to full scale production solutions, we help businesses and government apply AI technologies for improved products, services and experiences.

Our Team

We’re a team of forward-thinking, collaborative Design Thinking and Artificial Intelligence specialists, doing what it takes to achieve great outcomes for our clients.

Alex Team Photo
Alex Bartley Catt
Managing Director
Josh Team Photo
Josh Harding
Solution Architect, AI
Peter Team Photo
Peter Catt
Director, Customer Solutions
Arron Team Photo
Arron McLaughlin
Software Developer
Alice Team Photo
Alice Thompson
UX Designer
Kyu Team Photo
Kyu Kim
Software Developer

Get In Touch

Tell us how you’d like to explore AI for your organisation.

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Address for Service

Level 9
45 Queen Street
Auckland 1010

Let's Talk

09 623 0108

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What’s a Rich Text element?

This is a subheading and where it goes in the document flow

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content. The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

This is an h2 heading inside rich text

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.